Tristan
9/10
Germany 🇩🇪
Amazing little hotel, a safe haven during big conventions.
Pros: Very clean and cosy little Hotel. I was really worried at first because I didn't receive any confirmation from the hotel until shortly before checking in, but everything went super smooth. The owner is really lovely, and it was nice having a little chat before heading to the Convention. (She wasn't pushy, either, which I appreciate as someone who can be socially anxious.) The hotel is really close to the convention centre. Staying there felt more like having your own little home within the hotel, rather than a typical \
Sandra
9/10
United Kingdom 🇬🇧
Pros: Modern hotel, short walk from station with comfortable bed and great shower. The staff was friendly and gave prompt easy guidelines to collect the keys using key master lock box. Good night sleep after a late night event.
Stephen
8/10
United Kingdom 🇬🇧
Stay good
Pros: Room clean and tidy bed comfy. Good central location easy check in and car parking also good
Cons: Poor communication prior to visit. As I'd booked two rooms for a family trip I tried to contact The Arc three days before my visit for confirmation and some advice I emailed and rang them without any response I was a little concerned so contacted Booking.com who also tried unsuccessfully on two occasions to contact them. Finally got a response on the Friday morning after that everything was then fine
Rebekah
10/10
United Kingdom 🇬🇧
Perfect for a short stay and great value.
Pros: I have 3 requirements for a good stay, in this order: Clean, powerful shower, comfortable bed. It had all 3. I stayed in the single room. Considering it's a small room, it had everything I could possibly need. It is well located near the town. I kept my window open all night and wasn't bothered by any traffic noise, despite it being on a main road. Would stay here again if I ever came to Harrogate.
Ronnie
10/10
United Kingdom 🇬🇧
Everything was brilliant, especially the customer service by Kim - she really went above and beyond!
Pros: Everything was great, clean, modern, comfortable and brilliant value for money.
Cons: The only complaint I would have is the cable for the kettle is too short to make using the kettle in that area safe... absolutely everything else was brilliant.
Neale
9/10
United Kingdom 🇬🇧
Pros: Great location opposite the conference centre and a few minutes walk to the town centre. The host, Kim, was very welcoming and helpful. The room, although quite small, was spotlessly clean.
Rebecca
10/10
United Kingdom 🇬🇧
Great stay in a great place
Pros: Very central but nice and quiet at night, very comfy bed and the room was cosy and very clean, a parking permit is provided which was very handy. Shower is good and toiletries are provided, there’s a hairdryer too. Kim messaged me on the morning of arrival with all the details of how to gain entry, where the keys and permit will be and her phone number if I needed anything, very nice lady.
Cons: Nothing it was all good.